“With great power comes great responsibility” (Spider-man, 2002). Entering into the digital age in education, we have the power to educate a wider range of students and community members through the use of technology. The first step in this education is getting the message out about the great things that a school and district are doing. In the past, we have relied on newsletters, phone calls, fax machines, and emails. These mediums are no longer reaching all our community members and we have the responsibility to communicate with all stakeholders.
In the book Why Social Media Matters, Porterfield and Carnes outline the way schools can adapt their current plans to reach all stakeholders. This book points out the how and why of implementing a change in communication with all stakeholders. In the regards to stakeholders, schools have contact with a wide array of generations. Porterfield and Carnes point out that there are characteristics for each generation and a type of communication that would be the most effective (Porterfield & Carnes, 2012, p. 13). For communication to be efficient and effective school administrators need to diversify their communication techniques. Yes, we still need to make phone calls, newsletters, send emails, and everything else we have been doing the past twenty years. However, we also need to reach community members through social media to create a quality brand in the community.
Can we all agree that social media matters and is the no longer the platform of the future, but the platform of the now? Once that culture has been fostered in the school, the work with social media begins. Porterfield & Carnes do a good job of giving schools a game plan on using some of the biggest platforms. Figure 4.1 on page 50 shows that the school website is the center for all communication with community members (Porterfield & Carnes, 2012, p. 50). This platform needs to be up-to-date and user-friendly. This is the new face of your school because there are thousands of visitors that will never walk through your front doors in your school. They will explore your school through the comfort of their own home. Secondary, are other platforms like Facebook, Twitter, Blogs, etc. The first steps for schools to enter the digital age is make an effective school website that can give information to all community members with the click of a mouse. So now what?
We have set up a website, started social media sites for our schools, and we still are not communicating effectively? What to do now? For the use of digital media to work well, stakeholders need a reason to go to your platforms. Educators are competing with Kim Kardashian for our community members attention and this is not an easy fix, but where the fun comes in. One of the first steps is updating regularly and with content that matters. Leaving up the principal’s message from August does no good to connect with the community in May. Second, you need to be clear in your message and grab their attention. Next, be spontaneous and add content that is not expected. The book discussed grabbing the reader's attention, away from what Kim and Kanye will name their next baby, and holding it. This can be accomplished by streaming the band concert, using “throwback” pictures, and demonstrating student projects. In other words, showcase the great things in your school! Finally, encourage staff to use social media in their own classes. This will help to implement a culture of technology in the community and “force” users to explore.
As educators, we have a great responsibility to educate the next generation and communicate this with the community. There will be roadblocks and difficulties, but the results can be awesome as Porterfield and Carnes point out in the book. There is a game plan to follow and the next step for school leaders will be to implement these changes. “It is not going to be easy, but it is going to be awesome. Awesome ain’t easy” (Steve Gleason).